Frequently Asked Questions

Answers from Our Billerica Plumbers & Heating Technicians

Gregory J. Ostroski Plumbing and Heating is a family-owned business serving the Billerica and Andover area since 2008. We combine old-school manners with modern techniques to ensure your job gets done to your satisfaction. Below are answers to some common questions we’ve noticed potential clients often have for us.

If you have a question about our business not listed below, you're welcome to call us at (978) 355-1673 or reach out online!

Frequently Asked Questions

  • Q:Are you licensed and insured?

    A:Yes, Gregory J. Ostroski Plumbing and Heating is a fully licensed, bonded, and insured business.

  • Q:Will I receive any type of warranty on my repairs?

    A:We’re happy to provide a one-year warranty on all of our work in addition to manufacturers’ warranties.

  • Q:How can I schedule a consultation?

    A:You can either use our online form or give us a call at (978) 355-1673!

  • Q:Are free consultations and budgeting available?

    A:You’ll receive a free consultation from us, and we’ll give you an initial budget range. Free phone consultations are available for small jobs. On large remodel projects, we are available to sit down and discuss your project with you.

  • Q:How long are your consultations?

    A:Consultation times vary on the situation at hand, but typically they last about one to two hours for large jobs. We want to fully discuss your plumbing or heating project with you and answer any questions you may have when planning a large remodel or new construction project. All small jobs can be quoted over the phone or when we arrive.

Five Star Reviews For Five Star Service

Read What Our Customers 
Are Saying About Us
  • “Another strength of Greg's is his great communication; I've always received a very timely response. Greg is someone I can trust and recommend him to anyone.”

    - Anthony D.
  • “I have worked with Greg for the better part of a decade now and once I found him, I looked no further.”

    - Dana S.
  • “When no one else would return my calls Greg returned mine right away. Quality workmanship, polite, and easy to schedule.”

    - Tina S.
  • “Great work at a fair price, which isn’t easy to find nowadays. I would highly recommend.”

    - Ron D.

Your Go-To Plumber

Let Gregory J. Ostroski Take 
Care of Your Plumbing & Heating Needs
  • Licensed & Insured

    Put your mind at ease knowing we're properly equipped to handle every job.

  • Guaranteed Work

    We believe that customers come first so your satisfaction is our goal.

  • Passionate Employees

    Our whole team cares deeply about what we do promising the best service.

  • Family Owned

    Faithfully working to provide old school manners with new-age techniques.

  • Fair Pricing

    Committed to honesty and integrity in our service and our pricing.

  • Honest Service

    We're raising the bar on service and providing service you can trust.

How Can We Help?

Find the services you need to learn how we can serve your home.

Schedule Your Service Today

Fill out this form or call us at 978-355-1673 to get started!
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